Academic Health

Developing a Healthcare Equity Tool: Combining Technology and Stakeholder Engagement to Uncover Hidden Bias in Patient-Provider Interactions

Academic Health 2021 Hidden biases in patient-provider interactions can result in poor communication in clinical interactions and healthcare disparities. The UnBIASED Research Project is combining stakeholder engagement with computational sensing to automatically detect hidden biases and provide automated feedback on communication quality during clinical encounters. Early insights from stakeholder engagement highlight the importance of nonverbal communication as social signals of hidden bias.