Academic Health 2021 Hidden biases in patient-provider interactions can result in poor communication in clinical interactions and healthcare disparities. The UnBIASED Research Project is combining stakeholder engagement with computational sensing to automatically detect hidden biases and provide automated feedback on communication quality during clinical encounters. Early insights from stakeholder engagement highlight the importance of nonverbal communication as social signals of hidden bias.
CHI 2021 This paper presents a 2x2 mixed factorial experiment that explores the effects of providing spatial information and system-generated guidance to task objects. It also investigates the effects of such guidance on the remote collaborators need for spatial information.
CHI 2021 Co-location matters, especially when running collaborative design thinking workshops. What if participation cannot occur in person? How can we conduct these workshops remotely?
ASSETS 2021In this paper we focus on the processes of care delivery and QOL enhancements for older adults as a collaborative task between patients and providers. By interviewing 16 older adults living independently or semi–independently and 5 providers, we identified 12 barriers that older adults might encounter during daily routine and while managing health
CHI 2021 This paper investigates in-class interactions in synchronous online classrooms when the choice of modality is discretionary, such that students choose when and if they turn on their cameras and microphones
Cognitive bias is pervasive in healthcare. It drives differential diagnosis and timely recognition of acute onset illness, but it also contributes to healthcare inequity. Patients may not be treated equitably due to different identities (race, …